Shipping Policy
Learn more about JBCA shipping timelines, delivery information, order processing, and shipment support for your hair care orders.
Shipping Policy
We are committed to processing and shipping your JBCA order as quickly and carefully as possible.
Processing Time
Orders are typically processed within 1–3 business days after your order is placed. Processing times may be longer during holidays, sales events, or high-volume periods.
Shipping Rates & Delivery
Shipping rates and delivery options are calculated at checkout based on your location, selected shipping method, and order details.
Order Tracking
Once your order ships, tracking information may be provided by email. Tracking updates can take up to 24 hours to appear after shipment confirmation.
Shipping Issues
If your package is delayed, lost, or marked as delivered but not received, please contact the carrier first and then reach out to JBCA support for assistance.
Shipping Times by U.S. Region
Estimated delivery times may vary based on warehouse location, carrier service, weather, holidays, and order volume.
| Region | States | Estimated Delivery |
|---|---|---|
| West Coast | CA, OR, WA, NV, AZ | 2–4 business days |
| Mountain States | CO, UT, ID, MT, WY, NM | 3–5 business days |
| Central U.S. | TX, OK, KS, NE, SD, ND | 3–5 business days |
| Midwest | IL, IN, IA, MI, MN, MO, OH, WI | 4–6 business days |
| Southeast | FL, GA, AL, MS, TN, KY, SC, NC | 4–6 business days |
| Northeast | NY, NJ, PA, CT, MA, RI, VT, NH, ME | 5–7 business days |
| Alaska & Hawaii | AK, HI | 7–12 business days |
| U.S. Territories | PR, GU, VI, AS, MP | 7–15 business days |
Note: These timelines are estimates only. Final delivery time depends on the shipping carrier and the fulfillment warehouse used for your order.
Contact Support
Have questions about shipping, delivery, or tracking? Our support team is happy to help.
Contact Us